Shopify Returns
Approved requests are created with Shopify's Returns API, so returns, refunds and exchanges show up on the order like any other return.
Integrations
Easyback is built on Shopify's own returns system, so it works with the tools that already read your orders.
Any Shopify theme
The portal is served on your store domain through Shopify's app proxy and inherits your theme. No theme code is edited.
Shopify languages
The portal follows the language your customer is browsing your store in, in 15 languages.
Shopify Flow
Start workflows when a return is requested, approved or declined, for example to tag orders or notify your team.
Shopify customer accounts
Let signed-in customers start a return from their order page in their account.
Klaviyo
Send return events to Klaviyo to follow up with customers after an exchange or refund.
Gorgias
See a customer's return requests next to their support tickets.