Easyback vs Synctrack Returns

A side-by-side look at the things merchants ask about most when they choose a returns app.

Synctrack is a capable returns app with a long feature list. Many of the essentials, such as syncing with Shopify returns and automation, start on its $49.99 plan; Easyback includes Shopify returns on every plan and auto-approval from $9.99.

EasybackSynctrack Returns
Free plan30 requests a month5 requests a month
First paid plan$9.99 a month, 60 requests$19.99 a month, 60 requests
Overage feesNoneRequests over the quota are held until you upgrade
Native Shopify returnsEvery planPremium plan ($49.99) and up
Auto-approvalFrom $9.99Premium plan ($49.99) and up
EU withdrawal buttonEvery plan (coming soon)Professional plan ($19.99) and up
Admin languages158 (portal: 3, 10 or unlimited depending on plan)

Information from each app's public Shopify App Store listing and pricing page, checked on October 25, 2026. Prices are in USD and may have changed since. All trademarks belong to their owners.

Why merchants switch to Easyback

Native Shopify returns on every plan instead of from $49.99 · Six times more free requests: 30 instead of 5 · Auto-approval from $9.99 instead of $49.99

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